How to Handle Cyberbullying: Practical Advice for All Ages

The internet and social media are now integral to daily life. While they offer connection and information, our reliance on online platforms also creates risks. One growing concern is cyberbullying, which can impact people of all ages.

Recent Cyberbullying Cases in Hong Kong Across Age Groups

Teenagers

Cyberbullying is alarmingly common among teens. A recent Department of Health survey found 13,000 Hong Kong students experienced cyberbullying in the past academic year. In another case reported by the Hong Kong Lutheran Social Service, a 16-year-old girl faced anonymous attacks in her school's online forum. She was targeted with derogatory labels and false accusations about her personal conduct, leading to severe emotional distress and suicidal thoughts. She ultimately sought help through her school.

In a separate incident, 16-year-old Clarisse Poon Hei-Chun faced online harassment questioning the originality of her science competition project. Her father, Pan Tung-Ping, stated the malicious comments and public scrutiny caused intense mental anguish, forcing her to take a leave of absence from school.

Adults

An expat teacher in Hong Kong faced intense online harassment, including doxxing and malicious comments, after posting a video about local food. The psychological toll was significant, resulting in his dismissal. He later shared a video expressing his distress.

In another case, an HR employee at a multinational corporation publicly mocked a candidate's email (which rescheduled an interview due to travel) on social media, posting dismissive comments like "If you're that high-maintenance, maybe don't bother job hunting." This harsh post, which also violated the candidate's privacy, sparked public outrage. Complaints flooded the company's social media, prompting an investigation and a statement reaffirming their commitment to privacy.

Cyberbullying FAQ

1. Is cyberbullying only a problem for teenagers?

No, anyone can be targeted. However, teenagers are often more vulnerable as they navigate identity formation and social development online. Attacks can deeply impact their self-image and lead to severe emotional distress and social isolation.

2. Is cyberbullying just an online issue and not serious?

No. Cyberbullying has significant real-world psychological consequences and can damage workplace relationships, social interactions, and mental health.

3. Is waiting for the issue to resolve itself the best approach?

No. Proactive steps are crucial. Victims should document evidence, report incidents to the platform and/or authorities, and seek psychological support. Passive endurance is rarely effective.

4. Are there consequences for cyberbullies?

Yes. Under Hong Kong law and legislation in many countries, actions like spreading defamatory content, doxxing, or issuing threats can be criminal offenses, leading to legal repercussions.

The Impact of Cyberbullying

Public Shaming and Professional/Social Consequences: Adults may face job loss or withdraw from social interactions due to harassment and fear.
School Avoidance and Academic Disruption: Teens may develop an aversion to school and socialisation, hindering their education and relationships.
Emotional Trauma: Victims can experience prolonged anxiety, depression, and symptoms resembling Post-Traumatic Stress Disorder (PTSD).
Loss of Self-Esteem and Social Withdrawal: A decline in self-worth and shrinking social circles are common.
Long-Term Psychological Effects: The harm can persist into adulthood, affecting self-confidence and the ability to form relationships.

How to Address Cyberbullying

Cyberbullying creates immense pressure. The internet's rapid spread means even minor incidents can escalate quickly. To reduce risk, use social media cautiously, limit oversharing personal information, and act with discretion. If targeted, remain calm and seek help from those around you.

For Children/Teenagers:

Open Communication: Parents should listen supportively first, then discuss potential problem solving approach with the child. Communication should remain non-judgemental, understanding and supportive.
Document Evidence: Take screenshots, noting times, dates, and platforms. Report incidents to the school or police if necessary. Ensure you speak to your child about the steps taken so they feel part of the process.
Encourage Balance & Self-Worth: Promote offline activities and face-to-face interactions to reduce social media dependence and reinforce intrinsic value. Encouraging multiple social support systems, particularly those that do not overlap are crucial to assist in maintaining positive social relationships.

For Adults:

Practice Online Caution: Limit personal details shared publicly and be mindful of statements made online.
Document and Report: Preserve evidence (screenshots, timestamps, URLs). Seek legal advice if defamation or privacy violations occur.
Seek Support: Rely on trusted family, friends, or professionals for emotional support. Limit exposure to harmful online spaces.

Conclusion

In our social media-driven world, cyberbullying affects people of all ages. If you or someone you know is experiencing significant emotional distress due to cyberbullying, seek help from a counsellor or mental health professional without delay.