About OT&P

Our History

Since opening in 1994, OT&P has developed into one of Hong Kong’s leading healthcare providers. The founding partners, Dr Tim Trodd and Dr David Owens, have built a team of highly respected general practitioners and specialists.

OT&P’s seven clinics in Central (D’Aguilar Street), Central Specialist (D’Aguilar Street), Family Clinic, MindWorX Clinic (D’Aguilar Street), Aesthetics & Wellness Clinic (The L. place), Repulse Bay and Clearwater Bay are conveniently located and all clinics have a team of highly respected general practitioners and primary healthcare specialists.

Our practitioners all ensure that patients receive the most effective and up-to-the-minute medical advice and treatment.

In March 2010 OT&P became the first clinic in Hong Kong to be awarded Australian Council of Health Services (ACHS) accreditation endorsed by the International Society for Quality in Health Care (ISQua), the body that oversees healthcare standards worldwide.

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otp kitchen
otp waiting room

Our Standards

What does this mean for OT&P?

Our priority is to help individuals to enhance and optimise their health by providing easy access to a wide range of excellent practitioners and information, supported by management systems and technology that ensure quality of service and value. Our Mission is to provide pre-eminent private healthcare in Hong Kong.

We aim to be the best in class fully integrated healthcare services, providing a circle of care for all our patient’s needs.

Through re-planning, communication, auditing and reviews, we are committed to:

Customer focus

Focus on achieving the patient’s needs and expectations.

Continual Improvement

Review of patient’s feedback to improve service quality and satisfaction.

Better Information Control

Improve control and traceability of patient records and data.

Better use of resources to:

Upgrade the infrastructure and clinic environment to provide a comfortable and safe environment to both our patients and staff.

To ensure staff competency in terms of continual education, training, skills, and experience.

Continue to upgrade our IT to meet our patient’s and staff’s needs.

ACHS Accreditation

OT&P has obtained Australian Council for Healthcare Standards (ACHS) accreditation in March 2010. ACHS accreditation is endorsed by the International Society for Quality in Health Care (ISQua), the body that oversees healthcare standards worldwide, including the USA and UK.

According to ISQua, accreditation is public recognition of achievement by a healthcare organisation, of requirements of national healthcare standards and is awarded based on achievement of quality standards and the independent external survey by peers of an organization’s level of performance in relation to the standards.

The ACHS website describes the relevance for patients: “For consumers, accreditation is basically an issue of trust. People who use health services want to have confidence that those services are safe and will provide consistent high quality care”.

ACHS accreditation follows a 3-year program to continually improve standards at OT&P.

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Please do email us at central@otandp.com if you have any inquiries.