Since opening in 1994, OT&P has developed into one of Hong Kong’s leading healthcare providers. The founding partners,
OT&P’s five clinics in Central (D’Aguilar Street), Central Specialist (D’Aguilar Street), Family Clinic, Repulse Bay
Our practitioners all ensure that patients receive the most effective and up-to-the-minute medical advice and treatment.
In March 2010 OT&P became the first clinic in Hong Kong to be awarded Australian Council of Health Services (ACHS) accreditation endorsed by the International Society for Quality in Health Care (ISQua), the body that oversees healthcare standards worldwide.
Our priority is to help individuals to enhance and
Through re-planning, communication, auditing and reviews, we are committed to:
Focus on achieving the patient’s needs and expectations.
Review of patient’s feedback to improve service quality and satisfaction.
Better Information Control
Improve control and traceability of patient records and data.
Better use of resources to:
Upgrade the infrastructure and clinic environment to provide a comfortable and safe environment to both our patients and staff.
To ensure staff competency in terms of continual education, training, skills, and experience.
Continue to upgrade our IT to meet our patient’s and staff’s needs.
OT&P has obtained Australian Council for Healthcare Standards (ACHS) accreditation in March 2010. ACHS accreditation is endorsed by the International Society for Quality in Health Care (ISQua), the body that oversees healthcare standards worldwide, including the USA and UK.
According to ISQua, accreditation is public recognition of achievement by a healthcare organisation, of requirements of national healthcare standards and is awarded based on achievement of quality standards and the independent external survey by peers of an organization’s level of performance in relation to the standards.
The ACHS website describes the relevance for patients: “For consumers, accreditation is basically an issue of trust. People who use health services want to have confidence that those services are safe and will provide
ACHS accreditation follows a 3-year program to continually improve standards at OT&P.