FAQ

Where are OT&P clinics located?

OT&P has 5 clinics located in convenient areas around Hong Kong. To see their addresses, opening times and contact information, click here.

I’m relocating to Hong Kong. Can I come and see your Clinic?

If you are relocating to Hong Kong and would like a tour of our clinic, please ask your relocation services provider to contact us at business@otandp.com or call 21559533 to arrange an appointment for you. If they are providing you with orientation services, you can ask them to make an appointment with us and come over to our clinic as part of your orientation tour. Clinic tours can only take place on certain days and will be in our Central location only. 

Is there a waiting list to register with OT&P medical practice?

We currently do not have a waiting list. You can register with us at any time during opening hours. The required forms can be collected at any clinic or requested via email. Registration can be completed 10 minutes before your first appointment.

How long do I have to wait to see a doctor?

We always see urgent cases on the same day. In most cases, patients can be seen by a GP within the same day. If not, we can help you schedule an appointment for the next day.

How long are the consultations?

For first-time GP consultations (unless the patient is very unwell), GP will take a full history so appointments will take at least 30 minutes. Follow up appointments are 15 minutes or longer if required. Specialist appointments are usually about 30 minutes long but may differ on a case-by-case basis.

For more information, please check our Package pages or contact us directly.

Do you perform school/work/insurance medicals?

Our doctors are happy to help with school, work and/or insurance medicals. Please contact us for more information on what we can offer.

Can your doctors assist in the hospital should I need surgery?

Yes. Many OT&P doctors have admitting privileges in several private hospitals in the city and can care for inpatients.

Do you have direct billing with insurance companies? Do you take insurance cards?

OT&P Healthcare has direct billing arrangements with many international and local insurance companies. We accept many major insurance cards, however, we ask you to check with us to confirm.

For more information, please call us at +852 2155 9533 or email us at business@otandp.com.

Can I get the same drugs I have been prescribed from the UK or other countries?

Yes, if we have them in stock. OT&P has a wholesale pharmacy staffed by an overseas-trained pharmacist and several dispensers. We procure many of our drugs directly from overseas and have a large formulary of western drugs. All of these are procured from reputable international suppliers.

Please contact us to ask about availability.

Will OT&P doctors follow overseas vaccination programmes?

OT&P doctors are happy to discuss vaccination regimes and give advice on the risks and benefits of vaccination programmes so parents can choose the best option for their child.

Do you have vaccines for MMR / HPV / Hep B / chickenpox?

OT&P stocks many vaccines, many of which are imported from overseas. Please contact us to ask about availability.

Do you have contraception devices? (e.g. coils, mirena, implanon implants, pills, injections, etc.)

OT&P offers a full range of contraceptive advice and care. We stock many contraceptive pills, injections and coils, and import implanon devices from the UK. We also have certified doctors to provide Nexplanon Insertion and Removal services.

Do you have Western / British / Australian / English-speaking doctors?

All our doctors speak English and for the majority of them, it's their first language. Our General Practitioners mostly come from the UK, Australia, and New Zealand.

Do you have a doctor who can look after children?

Many of our General Practitioners are trained to care for babies, children, and adults. They are experienced in caring for sick children and providing well-child care (e.g. developmental checks and vaccinations).

Do you have female doctors who can perform well-women checks?

Our Central, Repulse Bay and Clearwater Bay clinics all have female doctors who are happy to perform well-women health checks.

Do you have specialist doctors? (e.g. obstetricians, gynaecologists, dermatologists, sports injury doctors)

We have several different specialist doctors including those mentioned. Please click on ‘Our Practitioners’ on top for a full list.

Do you have physiotherapists / osteopaths / naturopaths?

We have several different allied health professionals and therapists including those mentioned. Please click here for a full list.

Have a question?

Please email us at central@otandp.com if you have any enquiries.

Book an appointment